Maintenance 4.0 specialist Siveco has announced the release of its bluebee® for WeChat solution. With bluebee® for WeChat, any WeChat user (even non-CMMS users) can simply report problems with their phone by quickly scanning the equipment QR code. This favorably replaces traditional methods such as making a phone call to the maintenance department or, for CMMS users, logging into the system to create a work request. This easy-to-use WeChat solution motivates everyone to report incidents and help prevent disasters, in line with industrial best practices such as those of Lean Manufacturing (or TPM).

bluebee® for WeChat allows users to send a Job Request (sometimes called Work Request or Incident Report) directly by scanning the equipment QR code. The simple screen layout allows users to rapidly select or unselect predefined problem codes, to add a photo and input a short problem description. The solution ensures that useful, structured data is sent to the CMMS, in compliance with ISO 14224 – Collection and exchange of reliability and maintenance data for equipment, instead of useless text as too often happens with CMMS solutions.

bluebee® for WeChat is compatible with Siveco's CMMS Coswin 8i and, through bluebee® sync, with any other CMMS. It can also be deployed without a full CMMS, based on bluebee® cloud. bluebee® for WeChat has already been implemented for client projects such as Mane, a leading fragrance and flavor producer in Shanghai. The solution was developed at the Siveco China R&D Center in Shanghai.

Siveco China, founded in 2004, is the country's largest maintenance consultancy and a pioneer in the development of Maintenance 4.0 technologies, with a focus on mobile solutions "for the worker of tomorrow".

Based on a long experience of "maintenance with Chinese characteristics", Siveco has developed a unique approach combining maintenance consulting and software tools. While the Chinese market has historically been plagued by IT suppliers without understanding of industrial reality, Siveco is run by maintenance people for maintenance people, focusing on obtaining rapid and sustainable improvement.

Siveco China has over 850 customer sites, including ABB, Arkema, Baida Air, Brose, Carrefour China, CEPSA, Changcheng Property Group, CNEEC, CNOOC, Fushun Mining Group, Engie, GE, Greenland Holdings, Hanwha Chemical, International Paper, Nokia, Saint-Gobain, Shanghai World Expo 2010 pavilions, Shell, Sichuan Lutianhua, Suez Environnement, etc. The company boasts a growing export business, working alongside Asian EPC companies in Southeast Asia, the Middle-East and Africa.

Siveco China has won multiple awards including the prestigious 2010 Motorola Enterprise Mobility Solutions Grand Prix, Plant Engineering Product of the Year 2012, CHaINA Supply Chain Excellence Award 2013, Engineers' Choice Award by PEC in 2013 and by Plant360 in 2015. Siveco is the only China-based maintenance consultancy to operate outside of China and the only company in Asia to have obtained the ISO9001:2008 certification for maintenance improvement services and CMMS development.

Siveco China is a subsidiary of Europe's leading supplier Siveco group, with 30 years of expertise in computerized maintenance management systems (CMMS). The company is headquartered in Shanghai, where it also operates a R&D center, and also has offices in Beijing, Chengdu and Hong Kong.

Siveco website: hbdbzs.com

Siveco China edits the monthly "Maintenance in China" email newsletter, available to subscribers and online readers at: newsletter.hbdbzs.com/en

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